Client implementation
ATECH Services UK
Automotive digital transformation and operations implementation
Implementation scope
From customer intent to completed workshop work
The implementation connects the public customer journey with the operating workflows used by an automotive business.
- Public website and bookings
- Customer and vehicle management
- Reception and walk-ins
- Quotes and job cards
Connected technology approach
MOTIX™A connected public and operational technology implementation for a UK automotive business, powered by MOTIX™.
- Client
- ATECH Services UK
- Sector
- Automotive
- Connected product
- MOTIX™
The challenge
Bring customer-facing journeys and day-to-day automotive operations into a more connected digital system.
VertexIQ connected the public website and booking journey with the operational workflows used to receive, manage and complete vehicle work.
What VertexIQ built
- Public website and bookings
- Customer and vehicle management
- Reception and walk-ins
- Quotes and job cards
- Workshop and technician workflows
- Invoicing, payments and handover
- MOT intelligence and reporting
Capability map
From customer intent to completed workshop work
The implementation connects the public customer journey with the operating workflows used by an automotive business.
Customer journey
- Public website
- Bookings
- Customer and vehicle records
Workshop operation
- Reception and walk-ins
- Quotes and job cards
- Workshop and technician workflows
Completion and visibility
- Invoices and payments
- Customer handover
- MOT intelligence and reporting
Start a useful conversation
Could your garage benefit from a more connected operating system?
Start with a focused review of your goals, workflows and current systems.